Ticket Notice

1. Each ticket admits one person only. One ticket grants access to both exhibition venues. Please present the QR code of your e-ticket at the venues Information desk for scanning and verification before entering. Each ticket is for single use only and cannot be reused.
2. Visitors using free or Concessions tickets must present valid ID or documentation for on-site verification. Those who do not meet the requirements will be asked to purchase a ticket according to your actual status.
3. Children for free admission (ages 0–12) must be accompanied by at least one ticket-holding adult. Each adult may accompany up to two children and must supervise them throughout the entire visit. (Children must present valid ID; if not available, free admission will be granted if the child’s height is under 90 cm. Age is calculated in full years as of the date of visit.)
4. This ticket is a valuable item. If lost, damaged, or unreadable, it will not be reissued, and no other proof will be accepted for admission or ticket reprinting.
5. Tickets are valid only during the exhibition period (until 2027.01.03). Expired tickets are void. Requests for refunds or ticket exchanges must be made through the original ticketing platform by 5:30 p.m. on 2027.01.03. (Museum admission tickets are not applicable.) Requests submitted after this deadline will not be accepted. Please refer to the refund and exchange policy of your original ticketing platform for details.
6. Please do not purchase tickets from unauthorized sources. The organizer reserves the right to deny admission to anyone holding counterfeit tickets. Offenders involved in ticket fraud will be reported to the authorities.
7. For matters not covered above, please refer to the Jut Art Museum official website, Facebook, and Instagram for the latest announcements. Jut Art Museum reserves the right to interpret and modify the event details.

Visiting Notice
To ensure your visit quality and safety, please read these reminders and follow the staff instructions:

1. To protect your safety and the exhibitions, check larger items (over 20*30*10 cm), such as large luggage, long umbrellas, or suitcases, strollers at the information desk or coin lockers. If you need small bags for your cash and valuables, please contact the information desk.
2. Children (aged 0 – 12) enjoy free admission and require the companion of at least 1 adult with admission ticket. Each adult is allowed to accompany 2 children at most. Parents or guardians are asked to accompany their children throughout the visit. (Relevant identifications are required. Children without identifications may get free admission if they are measured under 90 cm in height, otherwise admission by ticket only. The age of each child is calculated on the date of visit in years from birth.)
3. Photography is allowed. Each video recording must not exceed 30 seconds.  To protect intellectual property and copyrights, commercial photography please apply in advance. Do not use flashlights, tripods, selfie sticks. 
4. Please watch your steps and slow down your pace while visiting. Please do not step over some exhibits, in order to avoid personal injury and damage to the exhibits. Please do not touch the exhibits. If any damage to the works is caused, relevant responsibility will be borne.
5. Please refrain from touching exhibits, raising voices, running, or sitting on the floor. Switch your phones to silent or vibration mode.
6. No food, drinks, smoking, gums, betel nuts, illicit items, or dangerous objects.
7. No pets, except for guide dogs.
8. Information desk provides pencils if needed. Other stationaries are not allowed.
9. If visitors need to leave temporarily, please ask for a stamp on the back of hand at information desk, and reenter with valid tickets on the same day.
10. The museum may be closed for construction works, pandemic measure, or other extraordinary incidents. The latest information is updated on museum website.
11. When the venue reaches its maximum capacity, crowd control measures will be implemented, and ticket sales will be temporarily suspended. Please follow the staff’s instructions and wait in line for admission. (Last entry time： 5:30 PM)
12. In the event that the activity cannot be held as planned due to force majeure, natural disasters, government policies, or other unforeseen circumstances, Jut Art Museum reserves the right to modify the event.
13. Addition notices may be announcement on site. Thanks for your cooperation, and apology to any inconvenience caused.
     

*The museum reserves the right to revise or modify these guidelines. Any matters not covered will be subject to on-site announcements.